||Thank you for your interest in contacting us.
Here are some common
questions we receive:
- Do you have a warranty? Answer: Yes, it's a lifetime residential non-prorated warranty from the extruder. Our fences are built to last.
- Can I install the vinyl fence myself? Answer: Yes, if you can use a
level, a tape measure, a post hole digger and a string line. We supply written
instructions, and offer free phone support.
- Can I really save money ordering online? Answer: Yes. When you
order from USAVinyl.com, you're ordering direct from the manufacturer. You get
quality fencing at a low price.
- Is Vinyl safe for children and animals? Answer: Yes, and vinyl is
probably safer than wood (no splinters).
- Do you guarantee the lowest prices? Answer: Yes, we will beat any
of our online competitor's prices for the same quality product by 5%. View our
- Read more frequently asked questions here.
For basic questions please contact us via e-mail:
For sales and support by phone, call 1-888-743-3673 or 614-771-4805
Fax and Address:
USA Vinyl, LLC.
5795 Green Pointe Dr. South
Groveport, OH 43125
Customer Service and Phone Order Hours:
8:00am to 6:00 pm EST Monday - Friday
Always open on the Internet for Orders - if you place your order on the Internet your order will be time-stamped and your place in the manufacturing queue will be based on your order time and date!
If you have questions, you can use our info request form below and a representative will contact you typically the same business day!