Here are some common questions we receive:

• Do you have a warranty? Answer: Yes, it's a lifetime residential non-prorated warranty from the extruder. Our fences are built to last.
• Can I install the vinyl fence myself? Answer: Yes, if you can use a level, a tape measure, a post hole digger and a string line. We supply written instructions, and offer free phone support.
• Can I really save money ordering online? Answer: Yes. When you order from USAVinyl.com, you're ordering direct from the manufacturer. You get quality fencing at a low price.
• Is Vinyl safe for children and animals? Answer: Yes, and vinyl is probably safer than wood (no splinters).
• Do you guarantee the lowest prices? Answer: Yes, we will beat any of our online competitor's prices for the same quality product by 5%. View our policy here.
• Read more frequently asked questions here.

Contacting USAVinyl

For basic questions please contact us via e-mail: info@usavinyl.com

For sales and support by phone, call toll free at 1-888-743-3673 or 1-614-771-4805.

Fax and Address:
USA Vinyl, LLC.
3830 Lacon Road
Hilliard, OH 43026
Fax: 1-614-771-4806
 
Customer Service and Phone Order Hours:
8:00am to 6:00 pm EST Monday - Thursday
8:00am to 6:00 pm Friday
Always open on the Internet for Orders - if you place your order on the Internet your order will be time-stamped and your place in the manufacturing queue will be based on your order time and date!